Are the servers located in Thailand?
Yes, if you want. We have physical infrastructure in Thailand but also in every other continent. We recommend to host the website where most of the visitors of the website are, so if the target market is Thailand, we recommend Thailand. For example, if your target market is mostly Europe, we recommend using servers located there.
How many email address can be created with an account?
The default is 100 emails, 100 groups and 100 forwards, per domain, but if you hit those limits, we can assist to increase the limits.
Different flavors of Linux possible?
We prefer Debian Linux. It’s the most secure Linux system.
Is CDN included?
Yes, a world-class CDN is included completely for free.
Is it possible to get support for PHP 5 and PHP 7?
The default for your environment is PHP7, or PHP5 if you still would like this (although security support for this will stop in the near future so we discourage the use of it now).
Switching between versions for single websites is also possible via support.
Do you have an uptime guarantee?
We have an unguaranteed 99.99% uptime track record. We have an optional SLA that has a guarantee for the uptime (and restitution of 20% of the monthly package payment per hour of downtime up to 100%) and guaranteed support response times. We have a new SLA. Maybe this answer needs to be updated.
Is it possible to get SSH access to add new packages?
Yes, you can get user level SSH access to the managed server. Adding new packages is possible in collaboration with our support to make sure we can keep the managed server secure and stable. We generally support any common packages you or your developers want to use, such as NodeJS, Composer, NPM etc.
Support 24/7 possible? And where to call?
Yes, we have support teams around the world to provide support and respond to emergency issues with any of your servers. Our teams are automatically notified in case of down time. We can also add email and SMS notifications to automatically notify you in case of issues. For regular questions that are not urgent, we provide normal support during business hours in Bangkok. Once you sign up with us, you will receive an emergency support number.
Do you support Magento?
Magento is an open source e-commerce platform, that can be installed on our hosting, just like WordPress. So the answer is yes. But in many cases, Magento is used for large shops and that means they need many resources. So small shared hosting, might not be enough to make it run fast. In many cases, the Magento shop needs a dedicated managed server.
We host with a cloud provider such as Amazon EC2 / Amazon AWS / Microsoft Azure, why should we use you?
These are cloud hosting providers. This means, they just get servers with an operating system. But they don’t get any of the services that a web hosting provider gives them.
This is for IT/Technical teams who want to do hosting themselves. The article on our website talks about what the IT team needs to think about if they do web hosting themselves. Usually they don’t do have the knowledge there, so that’s a reason to outsource hosting to us.
What are the discounts for paying ahead?
Our pricing is monthly. If you pay one year in advance, we offer a 10% discount.
There are many factors that affect website rankings, one of which is, site performance. How does your site perform in terms of speed and accessibility? Just this month Google established a new user experience metric called Core Web Vitals. Core Web Vitals aims to put the most optimized website in terms of performance on top of…
Online there are plenty of untrustworthy websites that could overpass the initial security in your primary browser. Which is why Firefox developed a new Site Isolation Security. With the main purpose of preventing malicious websites from accessing or stealing information from your accounts on other websites. The process of site Isolation security is separating web…
In the recent announcement from WordPress, they state that they are treating Google’s new FLoC tracking technology as a security concern and may block it by default on WordPress sites. Google’s Federated Learning of Cohorts (FLoC) received a lot of criticism concerning privacy. “FLoC is meant to be a new way to make your browser…
Am I FLoCed is one of an effort to uncover the invasive practices of the adtech industry—Google included. It is a new site where you can check if you are being subjected to the latest advertising experiment, FLoC. What is FloC? Federated Learning of Cohorts or FLoC is Google’s new advertising technology intended to replace…
DuckDuckGo describes itself as “the search engine that doesn’t track you.” Although DDG is better known for its privacy-focused search engine, the company has expanded into making its own Privacy Browser app for Android and IOS. The DDG Privacy Browser has the speed you need, the browsing features you expect (like tabs & bookmarks), and…
THERE’S A NEW battleground in the browser wars: user privacy. Just recently, we published an article about Brave browser and how effective its tracker blocking technologies. So here’s another talk of the town privacy-focused search engine that will help you enjoy the internet without having to worry about leaving a digital footprint. What is DuckDuckGo?…
The popular open-source web browser Mozilla Firefox finally released version 85.00. With significant updates including the much-awaited major privacy enhancement called network partitioning. Check out the major improvements and what’s been added and changed for the latest Firefox 85.00. What’s new? The Adobe’s popular software Flash Player is no longer supported by Firefox 85. “There is…
Back in November, Let’s Encrypt an open certificate authority announced an end to its partnership with Identrust and to “Standing on Our Own Two Feet – Let’s Encrypt”. The supposed part ways will cause compatibility issues with Android 7.1.1 or older to not be able to access HTTPS websites. In its new announcement, Let’s Encrypt has…
Apple and Cloudflare team up to develop a new internet protocol called “Oblivious DNS-over-HTTPS,” or “ODoH,” which can prevent Internet Service Providers (ISP) from knowing which websites you visit. When visiting a website the request sent can be logged and tells your ISP which websites you visited, down to the hostnames and subdomains. This information…
[Update] Let’s Encrypt Extends Support for Android 7 or Older Devices for Three Years Let’s Encrypt announced its partnership with IdenTrust will come to an end by September 1, 2021. Except for its own root certificate, Let’s Encrypt has been using a cross-signed certificate from IdenTrust. The decision to part ways is dubbed as the…